The entire process was smoother than I had originally thought and I was nervous about booking a vendor for the wedding because it was once in a lifetime opportunity to get the day right. Matt and I are a special couple and we wanted to ensure that the vendor understood how special we were especially when we are deaf. Farrah was more than willing to go above and beyond to remove any barriers or any doubts about the vendor. She went through every steps and I never felt that I was ignored in the whole process. She spoke with the videographers and they have exceeded my expectations for the day. The trailer came out beautifully and I know that the entire process must be very exhausting, but they were very professional with their jobs. I kept forgetting about the videographers and they have captured every single things that were special to both of us! I would definitely recommend this company and it is not because they are professional, but they are masters in capturing little things!